Our customers' satisfaction is our number one priority.

You can make a return within 14 days after delivery. We offer a full refund - the product must be unworn with unbroken seal, in its original box together with the warranty booklet.

For more information visit page: Shipping and Returns

Products under warranty should be handled with care.

Timepieces:
The Platina Watch & Co International Limited Warranty covers any material and manufacturing defects for 5 years from the date of purchase. Your timepiece will be repaired or replaced free of charge.

Straps and jewellery:
If the products arrive with visible defects, please take photos of them and send them our way. We will reach back out to clear up all the details.

We take the privacy and security of your payment and personal details very seriously. We use SSL encryption technology for all online transactions to protect your card information.
The following methods of payment are available: KLARNA, MASTERCARD, VISA, PAYPAL

Free shipping worldwide. Fast and traceable shipments with FedEx and DHL.

Orders placed will be packed and shipped within 48 hours.
Delivery time: 3-7 days business days depending on your country of destination. Throughout busy periods, large quantities of orders or public holidays may lead to extended delivery time.

If your order hasn't arrived after two weeks, please contact us and we will look into the details.